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How We Handle Your Privacy on 7ncm livescore

When you open an account with us, your personal information—from your deposit method to your withdrawal requests—stays secure and separate from our game operations.

Data encryption on all deposits and withdrawalsAccount privacy controls you can adjust anytimeClear data retention timelines
7ncm livescore How We Handle Your Privacy on 7ncm livescore
PRIVACY CONTACT PATHS

How to Submit a Privacy Request

Team online

Email Support

Send a privacy or data request to our compliance team at [email protected]. Include your account number and the specific information you need. We respond within 5 business days.

Live Chat – Privacy Questions

Open your account lobby, navigate to the Help menu and select Privacy Inquiry. Our agents in Jakarta and Surabaya handle requests in English and can escalate sensitive matters immediately.

Account Settings Panel

Log in, go to Settings > Privacy & Security to view what data we hold, adjust cookie preferences, and download your account record. Changes take effect within 24 hours.

DATA SECURITY INSIDE

How We Secure Your Account and Payment Information

HTTPS Encryption and SSL Certificates

Every connection between your device and our servers uses 256-bit encryption. Payment data from DANA, OVO, GoPay and QRIS transactions is encrypted before storage and never logged in plain text.

Cookie and Tracking Transparency

We use session cookies to keep you logged in and analytics cookies to track page behaviour and improve the lobby experience. You can disable non-essential cookies in Settings > Privacy & Security without losing account access.

Account Access and Two-Factor Options

Your password is hashed and salted; we never store it in plain form. When you withdraw funds, we verify your identity and send a confirmation code to your registered email or phone.

Data Retention and Deletion

We keep your account data as long as you hold an active account. After closure, we retain transaction records for 36 months where required by law, then securely erase personal identifiers.

Third-Party Access and Vendor Audits

Payment processors (DANA, OVO, GoPay and QRIS gateways) and fraud-detection services access limited data to clear deposits and prevent abuse. Each vendor signs a data-protection agreement and passes annual security audits.

Contact Us About Your Data

Submit a data-access request via [email protected] or the Privacy Inquiry option in live chat. Include your account number and specify what records you want to review or correct.

Frequently Asked Questions About Your Privacy

We collect your full name, date of birth, email address, phone number, and payment method (DANA, OVO, GoPay or QRIS account details). We also log your IP address, device type, and game activity to prevent fraud and support your account if you need help with a withdrawal or dispute.

We retain your account record, transaction history, and game logs for 36 months or as required by local law—whichever is longer. Identifiable personal data like your email and phone are removed after 12 months unless needed for legal or regulatory reasons.

We do not sell or share your data with marketers or advertisers. Payment processors, fraud-detection services, and legal authorities may access limited data where necessary to process deposits, detect abuse, or comply with court orders.

Yes. Log into your account, go to Settings > Privacy & Security, and toggle off non-essential cookies. Essential cookies for login and fraud prevention remain active. Disabling cookies does not affect your ability to play or withdraw.

All payment data is encrypted with 256-bit SSL before transmission and storage. Your card or e-wallet details are never displayed in full in your account history; only the last four digits are shown for reference.

Contact our support team immediately at [email protected] or use live chat. Change your password, enable two-factor authentication if available, and let us know what you noticed. We investigate all claims within 24 hours.

Yes. Send a data-access request to [email protected] with your account number and full name. We will provide a downloadable file of all records linked to your account within 5 business days.